Sentiment Analysis refers to the use of natural language processing, text analysis, computational linguistics, and biometrics to systematically identify, extract, quantify, and study affective states and subjective information. Sentiment analysis is widely applied to voice of the customer materials such as reviews and survey responses, online and social media, and healthcare materials for applications that range from marketing to customer service to clinical medicine.

Generally speaking, sentiment analysis aims to determine the attitude of a speaker, writer, or other subject with respect to some topic or the overall contextual polarity or emotional reaction to a document, interaction, or event. The attitude may be a judgment or evaluation, affective state, i.e the emotional state of the author or speaker, or the intended emotional communication, i.e the emotional effect intended by the author.

Advancement in deep learning means that the ability of algorithms to analyse text has improved considerably. Creative use of advanced artificial intelligence techniques can be an effective tool for doing in-depth research. Cybersafe utilizes hi-tech softwares that utilize deep learning algorithms and artifical intelligence processes & techniques to identify accurately the negative or positive feelings of the general public regarding a particular individual, organization or topic.


Get insight into whether the general public likes or dislikes you or your product or your organization.


Understand key areas on which you or your organization must focus on to garner more positivity.


Carry out targeted marketing strategies armed with opinions and sentiments of the people about your organization or product.


Bigdata & Sentimental Analysis

Our Engineers have designed the state of the art sentimental analysis solution which gathers keywords and scrapes it through social media and other platforms and gives the sentiment for that person, brand, organisation.


True Power of Social Media

The true power of social media is influence. Social provides an avenue for companies to not only engage with customers, but also influence them with the right content that helps them make a decision.

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